FAQ

Payment

  • All prices listed on the website are in Singapore Dollars (SGD).

  • Currently, we are accepting two modes of payment. 

          Interbank Transfer / IBANK for Local Orders

          Paypal for International Orders

     

    Shipping

    • We ship to almost anywhere in the world via Singpost from Singapore, by Airmail. 

    • All orders above $80 (excluding shipping) will receive a complimentary upgrade to Registered Mail with a tracking number. (YAY!!!)

    • All orders will receive a shipping notice once the order has been fulfilled and shipped. 

    • All orders will be mailed out in 1-2 working days but we will try to ship them as quick as we can!

     

    • All orders will be automatically shipped via Normal mail, which is not trackable. 

            If you would like your order to be sent via Registered Mail, please choose the option of 'Registered mail' at checkout.

            Please note that we will not be responsible for any lost mail shipped through normal mail. 

       

       

      Local Orders

      • All local orders will be charged a flat rate shipping of SGD $2.00 (w.e.f. 1st October 2014)
      • All local mails should take about 2-3 working days to reach you from the shipped date. 

       

      International Orders

      • Shipping will be calculated based on weight and will be available upon checkout.
      • International mails will require at least 5 working days to reach you and may stretch out to 14 working days or longer, due to custom procedures at your country or any unforeseen circumstances. 

       

       

      Any other questions?

      Drop us an email at livelovehoard@gmail.com and we will be more than glad to assist you!